Posted in Education, Politics, SocialMedia, Technology

Social Media in Healthcare and Local Government

Sharing the latest article I wrote for my Master’s in Public Administration course work at Bellevue University.  Check out the Healthcare Hashtag Project (link in references below).

This post offers a brief summary of an article found using the Elton B. Stephens Company (EBSCO) database on the use of electronic communications to serve clients of the healthcare industry.

Today’s technology allows many opportunities for patient-centered care.  Email, text messaging, Facebook, LinkedIn and Twitter offer today’s nurses a chance to modernize healthcare practitioner methods of patient interaction.  The article cites a Pew Research Center study reporting 85% of American’s are online, and 55% of these people are using mobile devices (Weaver, Lindsay, Gitelman, 2012).  These statistics suggest a public ready for new methods of interacting with healthcare providers.

Using modern communication technologies, nurses can educate the public about four changeable behaviors, identified by the Centers for Disease Control (CDC), as negatively affecting the health of Americans:

  • Lack of Exercise
  • Poor Nutrition
  • Tobacco Use
  • Excessive Alcohol Consumption

Nurses are in the best position to use technology to improve the health and communications practices between healthcare providers and patients.  “Experience suggests that nursing leaders–and those who discover they can lead in this way–will seek the opportunities and efficiencies that electronic connections afford both their patients and them (Weaver, Lindsay, Gitelman, 2012).”  If nurses are in the best position to use technology in modernizing healthcare service delivery, could these same practices be applied to public administration?

City governments have access to the same no-cost solutions as other for-profit organizations.  YouTube and other social media offers free platforms for broadcasting and disseminating local government activities.  A quick search for local municipalities’ use of technology proves there is still a lot of room for improvement by our local governments.  The City of Papillion is a great example of a local government instituting best practices using electronic communication.

Papillion City Happenings YouTube Video
Papillion City Happenings YouTube Video

To remain relevant as a governing body, public administration must follow communication methods of the people governed.  “If conversation norms govern how often we talk and with whom, there are other structures that govern what we talk about and how we talk about it, not only in conversations but also in media and other communication modes (Gastil, 2008, p. 226).”

References:

City of Papillion. (n.d.). Retrieved November 30, 2013, from
https://www.facebook.com/CityofPapillion

City of Papillion. (n.d.). Retrieved November 30, 2013, from https://twitter.com/CityofPapillion

Gastil, J. (2008). Political communication and deliberation. Thousand Oaks, CA:
Sage Publications, Inc.

Papillion City Council for November 19, 2013 [Video file]. (2013, November 20).
Retrieved from http://www.youtube.com/
watch?v=H6eRVtopGiY&feature=share&list=UUJtw2GjLfFIAueHjKT-1rdA

The healthcare hashtag project. (n.d.). Retrieved November 30, 2013, from
http://www.symplur.com/healthcare-hashtags/

Weaver, B., Lindsay, B., & Gitelman, B. (2012). Communication technology and
social media: Opportunities and implications for healthcare systems.
Online Journal of Issues in Nursing, 17(3). http://dx.doi.org/10.3912/
OJIN.Vol17No03Man03

Posted in Education, SocialMedia

Seasons of Change

Taken from the walking bridge over the Elkhorn River in Nebraska.
Taken from the walking bridge over the Elkhorn River in Nebraska.

The fall season is at its peak of beauty in many places and we’re about to be plunged into the grips of winter!  As we transition from one season to the next, so goes my blog.

The tenor and content of my blog posts will likely take on a new tone for a while during my Public Administration studies.  I’m enrolled in a 16-month accelerated Master’s Program at Bellevue University.  So far, I’m really enjoying the class.  The first term is dealing with nonprofits and grant writing.  We have a practical class exercise we are actually accomplishing in real life with Omaha‘s Open Door Mission.  Our project team members are writing a grant to gain funds for unmet needs at Open Door Mission.  This project is for one of the three courses of our first term.

The other two courses in our first term focus on Foundations in Public Administration, and Communications in the Public Sector.  We have just completed the foundations course.  The foundations course had us reviewing how government at all levels manages budgets, implements policies and deals with crisis.  Conducting case study reviews, I learned more than I ever wanted to know about situations like 9/11, Hurricane Katrina, the Columbine Shootings, and other events.  We are now moving into the communications in the second half of our term.  This course deals with what we (the public) experience in communications from media, conversations, discussions and debate.  I’m very curious to share and learn from you about your understanding of how our beliefs and decisions are shaped through media.

Considering I do have a family, a full-time job and I’m pursuing my Master’s….there isn’t a lot of time.  I will however, try to use this platform to share with you the fun, surprising, and disturbing.  I’ll also share opportunities (resources) for you to become more informed about what I’m learning.  I hope you find my posts during this course of study useful and educational.  I will still occasionally post reflective and personal notes….however, my focus is currently on my studies.

On the personal side of life, my twin daughters have had their braces removed, they’re both driving, and engaged deeply in their studies at Metro Community College.  My son just turned 14 on Veteran’s Day.  My wife is still educating our son at home and slowly regaining a bit of “personal time” back into her life.  Digesting these facts and assimilating all of these changes is dizzying at times.  I’m looking forward to a break from everything around the holidays.

I hope life is treating you well.  Be kind to yourself.  Take a moment and count your blessings.  Be safe and look out for one another.

Cheers